Privacy Policy

Last updated: October 2, 2026

Arenar Labs respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us.

1. Information We Collect

When you contact Arenar Labs or request our services, we may collect information such as:

Your name and business name.
Your email address and phone number.
Information about your business and website requirements.
Project details, files, and other information you choose to provide.

We may receive this information through our website’s contact forms, Google Forms, WhatsApp, email, or other communication channels.

2. How We Use Your Information

We use the information you provide to:

Respond to enquiries and communicate with you.
Understand your business and project requirements.
Prepare quotations, agreements, and invoices.
Provide website development and other requested services.
Manage projects, payments, and ongoing support.
Maintain business records and meet applicable legal obligations.

We do not use your information for purposes unrelated to our business services without an appropriate basis.

Arenar Labs does not sell your personal information.

We may share relevant information with service providers when necessary to operate our business or deliver services. For example, we use third-party platforms such as Google, WhatsApp, GitHub, and Cloudflare for forms, communication, development, and website hosting.

These providers may process information under their own privacy policies and terms.

We may also disclose information when required by law or when necessary to protect our legal rights.

4. Data Storage and Security

We take reasonable steps to protect the information entrusted to us from unauthorized access, loss, misuse, or disclosure.

Information may be stored using digital tools and services that support our business operations. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, and meet applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete it or securely dispose of it.

6. Third-Party Services

Our website and business operations may rely on third-party services, including Google Forms, WhatsApp, GitHub, and Cloudflare.

When you use these services, your information may be subject to their respective privacy policies and terms. Arenar Labs does not control the privacy practices of these independent providers.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may contact us to make a privacy-related request. We will consider and respond to requests in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy as our services, business practices, or legal obligations change.

Any updates will be published on this page, along with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us:

Arenar Labs Email: contact@arenarlabs.com

WhatsApp: +233 54 490 7126

Website: https://arenarlabs.com